Shipping & Return Policy

$13 flat rate shipping anywhere in Canada and USA.

As COVID-19 continues to pose challenges and everyone shifts their shopping to online, our carrier partners expect a significant increase in volume. As we care about people and planet alike, we recommend shopping early. Shop safely from the comfort of your home and shop early to help reduce the stress on supply chains and carrier partners as well. 

Free Shipping on Orders over $100

Each order is one delivery address. If you need to send multiple gifts you will just need to place multiple orders. Too many addresses? We'd love to help! Reach out to us at hello@samandlance.com for larger orders  

What is the standard shipping time?

  •  Average delivery time is 1-2 weeks. We promise that it’s worth the wait!

 

Where do you ship to?

  • We currently only ship to Canada and the United States. We may make some exceptions for international orders - contact us for more details.

 

Return & Refund Policy 

Gift Boxes and Subscription Boxes cannot be returned. If you are unsatisfied with your crate please reach out to our customer service team at Hello@samandlance.com