FAQ

We believe our products are only as beautiful as the environments they spring from. Every dollar you spend supports fair wages, safe working environments, and a direct investment into women entrepreneurs. At least 1% of our profits, are donated to non-profits aligned with our core beliefs and equality of helping women. Learn more about our philanthropic work here.

We partner with Trees for the Future (TREES) to plant a tree for ever order placed on SΛM & LΛNCE in order to offset the carbon footprint of shipping.

TREES is an international development nonprofit that meets a triple bottom line by planting trees: poverty alleviation, hunger eradication, and healing the environment.

Through their Forest Garden Approach they train farmers to plant and manage Forest Gardens that sustainably feed families, raise their incomes by 400 percent, and end deforestation. 

They currently work across 5 countries in Sub-Saharan Africa: Cameroon, Kenya, Senegal, Tanzania, and Uganda. 

Your purchase has power. It’s the most direct way to vote or drive change is with your dollars and where you spend your money. Help fight inequality, systemic racism and sexism and generational wealth gaps, and support your local communities!

EMPOWER-HER SUBscription BOx

Each box is packaged with environmentally friendly boxes and paper. Even the ink is vegetable based! Learn more at samandlance.com/packaging

Unfortunately not. We recommend that you save it for a friend or donate it. We do our best to ensure that each item is useful and usable.

If you are truly unsatisfied with an item for any reason please reach out to us.

You can manage all of these in your account here. If you have any trouble send us an email at hello@samandlance.com.

Check out our Instagram for the latest reveal updates and spoilers. If you want to learn more about each product (like where it was made, who it impacted, and why we are obsessed with it), our Instagram page is a great place to browse for that as well!

Each box includes a curation of 5-7 products that are beautiful, useful, and give back!

50% or more will be made by BIPOC owned companies.

Shipping policy

As COVID-19 continues to pose challenges and everyone shifts their shopping to online, our carrier partners expect a significant increase in volume. As we care about people and planet alike, we recommend shopping early. Shop safely from the comfort of your home and shop early to help reduce the stress on supply chains and carrier partners as well. 

We currently only ship to Canada and the United States. We may make some exceptions for international orders - contact us for more details.

All gift box orders are shipped within 24 hours and you'll receive an email with your tracking number as soon as it's shipped.

Depending on your location, gift boxes will take 3-10 business days to arrive.

Build Your Custom Gift Box HERE.

Shop Curated Gift Boxes HERE.

The summer box ships inJuly.

The fall box ships in October.

The winter box ships in January.

The spring box ships in April.

Depending on your location, subscriptions boxes will take 3-10 business days to arrive and you'll receive a tracking number as soon as it's shipped.

Sign up for the EMPOWER-HER box HERE.

Returns and exchanges

Gift Boxes and Subscription Boxes cannot be returned. If you are unsatisfied with your crate please reach out to our customer service team at Hello@samandlance.com